Getting a reliable water supply is essential for any home or business. If you live in Nairobi and need a new water connection, the process is straightforward. This guide will walk you through the steps on how to apply for Nairobi Water connection.

Requirements for a New Water Connection

Before starting your application, gather the necessary documents. You will need:

  • A copy of your national ID or passport
  • Proof of property ownership or a tenancy agreement
  • A KRA PIN certificate
  • A site map showing the exact location of your premises

Having these documents ready will ensure a smooth application process.

Step-by-Step on How to Apply for Nairobi Water Connection

1. Visit Nairobi City Water and Sewerage Company (NCWSC)

Go to the nearest NCWSC office or visit their official website. You can also download the application form online and fill it out before submission.

2. Submit Your Application

Hand in the completed application form along with the required documents. Ensure all details are accurate to avoid delays.

3. Site Inspection

After submission, NCWSC officials will schedule a site visit. They will assess the feasibility of the water connection and determine the necessary infrastructure.

4. Receive a Quotation

Once the inspection is complete, you will receive a quotation for the installation fees. The cost depends on factors such as the pipe length and connection complexity.

5. Make Payment

Proceed to make the payment using the provided details. NCWSC accepts payments via bank, M-Pesa, or their designated pay points.

6. Installation and Connection

After payment, the company will install the water meter and connect your premises to the main water supply. This process typically takes a few days, depending on workload and location.

Checking Your Connection Status

You can track the progress of your application by visiting the NCWSC office, calling customer service, or checking online. Ensure you follow up if there are any delays.

Applying for a new water connection in Nairobi is a simple process if you follow these steps. Now that you know how to apply for Nairobi Water connection, gather your documents, submit your application, and enjoy a steady water supply.