Keeping track of your water bill is essential to avoid service interruptions. Fortunately, learning how to check your Nairobi Water Bill is quick and easy. Whether you prefer online methods, SMS, or visiting a customer service center, you can stay updated on your balance with minimal effort.

How to check your Nairobi Water Bill; Online Method

The most convenient way to check your Nairobi Water Bill is through the official Nairobi City Water and Sewerage Company (NCWSC) website. Follow these steps:

  1. Visit www.nairobiwater.co.ke.
  2. Click on the “Check Bill” option.
  3. Enter your account number and submit.
  4. View your bill details, including outstanding amounts and due dates.

This method ensures you get real-time updates without leaving your home.

Using SMS

If you don’t have internet access, you can check via SMS. Simply:

  1. Open your messaging app.
  2. Type “NCWSC#AccountNumber” (e.g., NCWSC#12345678).
  3. Send it to 20557.

You’ll receive a reply with your bill details within seconds. This method is reliable and works on any mobile phone.

How to check your Nairobi Water Bill; Through USSD Code

Another fast way to check your bill is by using the USSD service. Here’s how:

  1. Dial *888# on your phone.
  2. Select “Check Bill” from the menu.
  3. Enter your account number.
  4. Receive your bill details instantly.

This method is accessible anywhere, making it ideal for customers on the go.

Visiting a Customer Service Center

For those who prefer in-person assistance, NCWSC customer service centers are available across Nairobi. Carry your latest bill or account number and request a bill statement. This method is helpful if you have billing concerns that require direct clarification.

Setting Up Bill Alerts

To avoid missing payments, consider setting up bill alerts. You can register for SMS or email notifications on the NCWSC website. This way, you’ll always know when a new bill is generated.

Whether online, via SMS, USSD, or in person, each method is simple and efficient. Choose the one that best suits your needs and stay on top of your water bills effortlessly.