Paying your Nairobi Water bill is quick and easy when you know the right steps. Whether you prefer mobile payments, bank transfers, or paying in person, there are multiple options available. This guide explains how to pay your Nairobi Water bill efficiently.

1. Paying via M-Pesa Paybill

One of the fastest ways to pay your Nairobi Water bill is through M-Pesa. Follow these simple steps:

  1. Open the M-Pesa menu on your phone.
  2. Select Lipa na M-Pesa and choose Paybill.
  3. Enter the Nairobi Water Paybill number: 444400.
  4. Use your account number as the reference.
  5. Input the amount you want to pay.
  6. Enter your M-Pesa PIN and confirm the transaction.

Once completed, you will receive a confirmation SMS from both Nairobi Water and M-Pesa.

2. Paying Through Banks

Several banks allow direct bill payments to Nairobi Water. You can use mobile banking, internet banking, or visit a bank branch.

  • Mobile & Internet Banking: Log into your banking app and navigate to the bill payment section. Select Nairobi Water, enter your account number, and complete the transaction.
  • In-Person Payments: Visit your bank, fill out a deposit slip with the Nairobi Water account details, and make your payment at the counter.

3. Paying at Nairobi Water Offices

If you prefer paying in person, visit a Nairobi Water office or an authorized agent. Bring your latest bill or know your account number to process the payment quickly.

4. Paying via USSD

For a convenient, mobile-based option, use Nairobi Water’s USSD service:

  1. Dial *888# on your phone.
  2. Select Bill Payment and enter your account number.
  3. Follow the prompts to complete the payment.

This method works on any mobile phone, even without internet access.

5. Checking Your Bill Balance

Before making a payment, you may want to check your outstanding balance. You can do this via:

  • M-Pesa: Dial *234# and follow the prompts.
  • USSD: Dial *888# and choose the balance inquiry option.
  • Nairobi Water Website: Log in and view your account details online.

Conclusion

Knowing how to pay your Nairobi Water bill ensures uninterrupted water supply. You can use M-Pesa, bank transfers, USSD, or visit an office. Choose the method that works best for you and pay your bill on time to avoid penalties.